Northumbria Cars

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4.9

( 8 reviews )

Car Dealers, Auto Detailing

Closed 09:00 AM - 05:30 PM See Hours

Waterside, Long Rigg Rd, Swalwell, Newcastle upon Tyne NE16 3AW, United Kingdom +44 1914-883-176

Northumbria Cars is a reputable brand that specializes in providing quality cars to its customers. The brand operates in the automobile industry and has a commitment to offering the best services and products to its clients. Situated in a prime location, the brand provides easy access to customers who want to buy or sell their cars. With a team of experts who have extensive knowledge of cars, Northumbria Cars has earned a reputation of being reliable and trustworthy. The brand values its customers, and always goes the extra mile to meet their needs. Northumbria Cars has a passion for providing outstanding automobiles that exceed customer expectations. With a track record of excellence, this brand has established itself as a leader in the industry, continuously striving for innovation and customer satisfaction.

Reviews

4.9/5

8 reviews

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1 stars

Todd powers

March 22, 2024

Purchased my new car from here last Saturday. Had a great experience, all staff were helpful and professional. Great communication throughout the week in the run up to collection day. Great service, car put through full MOT and valeted and ready to collect as promised. Thanks a lot!!

James perez

March 22, 2024

Can't rate the lad enough (Macbeth)! Great to talk with, knows his stuff, got me the best deal possible. Second time I've been around these due to the quality of cars and lads!

Jennifer maddux

March 22, 2024

Recently bought a new car though northumbria cars and we had James as our main point guy. Couldn’t fault him very helpful had a hiccup with the car as there was a few more problems then expected but David was straight on it and got us a courtesy car for the week everyone was well managed and new what they where doing amazing job. We love our big baby thank you so much James, David and others for sorting the car out for us couldn’t be happier and got a little gift bag that was amazing and to die for. Thank you to the guy at MVH rental (courtesy car) he was so helpful and got us straight off, car was spot on and no hassle at all! Thank you everyone, highly recommend this company.

Carters adventures

March 22, 2024

Purchased my car from here last week, great car, great service would highly recommend! Could not have done anymore. Thanks Dave.

David nevell

March 22, 2024

The friendliest car sales/ garage I have ever dealt with. Mostly dealt with David, however when collecting my car I spoke to more staff members and they were all extremely friendly and helpful. All staff were extremely professional but also very relaxed and friendly. I love my new car and it was nicely presented when I collected it. The gift was also a really nice gesture. I have had no problems with the car since collection but I feel confident they would be more than helpful if I had. I would recommend them to anyone. They even made sure the car had fuel in to get me home. Thank you,

Charlie faulkner

March 22, 2024

Purchased a car from here back in August and the service engine light came on twice within a 2 month period and safe to say I wasnt happy. Both Josh and Zak had to deal with me when I was upset and they were great. The after sales service we received is something you probably wouldn't get anywhere else, it was amazing and can't fault how well they looked after us (in particular Zak). He made sure the car was fixed before returning to us whilst also providing us with a courtesy car during the time that our car was being repaired. They sat down and had a chat with us about how they could make things right so we left as happy customers. Although the situation wasn't ideal the garage did all they could to make things right and their communication with us was great, always keeping us updated. They even gave me a bunch of flowers when I collected the car for the inconvenience. Honestly wouldn't go anywhere else now. Best garage I've come across by far. We love Kevin the Kuga!!!

Jean kenney

March 22, 2024

The full process of getting my Mercedes was super easy thanks to David and the team at Northumbria Cars in Swallwell. I found the finance through an alternative broker but the guys made sure everything was road ready before i picked up the car (including taking it to mercedes for a recalled part). David was super helpful throughout the test drive, the part exchange process and the day of collection. Definitely recommend these guys!

Shadow s

March 22, 2024

Over the moon with the car very clean and tidy, lads were all absolutely fantastic, the full process was so quick and easy would highly recommend , and the unexpected gift of Prosecco and chocolates just tops the full customer experience and service off Thanks will do business again here